How many days do I have to return a product?

For online purchases, ROMEOMONTECCHI will reimburse the full price of the Products provided that they are returned by the Customer not worn, unused and undamaged, as well as accompanied by the original invoice, with the ROMEOMONTECCHI institutional packaging and with the label or sticker or seal intact and attached to the Product.

The goods must be returned within 14 (fourteen) days from the date of receipt of the Products.

ROMEOMONTECCHI reserves the right to refuse at its discretion the return of those Products that do not comply with the requirements indicated above.

How do I return a product?

The product can be returned using the free return label provided with each shipment.

Our delivery costs and return costs refundable?

There are no delivery costs and no return costs. We offer free shipping and returns.

ROMEOMONTECCHI will do its best to ensure a refund as soon as possible. Returns on are processed no later than 14 (fourteen) days from the date on which ROMEOMONTECCHI was informed of the Customer's decision to withdraw from the contract. ROMEOMONTECCHI will send an e-mail notification once the refund has been made. Refunds will be made with the same payment method used for the purchase.

Can I return a customized product?

On orders for customized products, no modifications, cancellations, changes or returns are accepted.

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